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Interim Report Third Quarter 2012

N o t e 4 g e n e r a l i n f o r m a t i o n 7 5 USA 3 Global Insurance Lines & Anglo Markets 2, 3, 4 Growth Markets Global Assistance 4 Consolidation and Other 1, 5 Property-Casualty 2012 2011 2012 2011 2012 2011 2012 2011 2012 2011 2012 2011 1,615 1,635 3,940 3,577 752 745 545 500 (930) (920) 11,392 10,832 (636) (654) (744) (770) (182) (162) (8) (3) 930 918 (1,372) (1,397) (55) (86) (3) 96 17 31 37 21 – – 784 854 924 895 3,193 2,903 587 614 574 518 – (2) 10,804 10,289 53 69 291 277 43 40 8 10 (18) (18) 922 976 (1) – (20) (2) (4) 5 – – – 1 (20) 12 – – – – – – – – – – 32 2 – – 139 148 15 19 108 96 (24) (20) 277 278 – – 1 – (1) – – – – (1) 10 12 976 964 3,604 3,326 640 678 690 624 (42) (40) 12,025 11,569 (1,022) (907) (2,030) (1,865) (361) (375) (358) (321) – 131 (7,483) (7,251) (1) – (10) (11) – – – 1 – – (108) (39) – – (5) (11) (1) (1) 1 1 18 18 (11) (19) – – – – – – – – – – (1) (37) (1) (1) (24) (10) (2) (2) (1) (1) – 1 (75) (64) (202) (205) (883) (798) (198) (219) (186) (176) 2 (1) (2,923) (2,786) – – (118) (124) (14) (22) (109) (94) 22 19 (259) (259) – – (1) – – – – – – – (6) (3) (1,226) (1,113) (3,071) (2,819) (576) (619) (653) (590) 42 168 (10,866) (10,458) (250) (149) 533 507 64 59 37 34 – 128 1,159 1,111 110.6 101.3 63.5 64.2 61.5 61.0 62.4 61.9 – 9 – 9 69.2 70.5 21.9 22.9 27.7 27.5 33.7 35.7 32.4 34.0 – 9 – 9 27.1 27.1 132.5 124.2 91.2 91.7 95.2 96.7 94.8 95.9 – 9 – 9 96.3 97.6

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